Giving participants a say in what you’ll cover has at least two benefits: One way to ensure that participants are immediately involved in your event is to start by utilizing an activity that helps you check in with the participants’ expectations and negotiate with them about their expectations and agenda. Frequently, due to limited pre-training communications for safety reasons, or organizers acting as a go-between for trainer and participants for logistical reasons, trainers have little access to maximum participant input leading up to an event.įor this reason, it’s best to always be prepared with ways to create this involvement at the start of a workshop, regardless of how much or how little communication you’ve had with participants ahead of time. Managing the expectations of participants effectively can be either very easy or a bit difficult, depending largely on how early on they become involved in your process for the design and content of a training.
Managing the Expectations of Participants
This is why having a solid sense of your own limitations, and accepting what you can and cannot do before you set and manage the expectations of participants and organizers, is crucial. You will increase your personal risk of burning out, which negatively affects both your personal life and your ability to be effective as a trainer.An unrealistic standard for future trainings, wherein organizers or participants come to expect a pace and level of depth that is neither effective nor sufficient.
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Your leading a training that is rushed, or full of errors that increase the risk of your participants.In the worst case scenario, this can result in: Unless you take pause to consider these personal limitations, you run the risk of not being able to deliver what you’ve promised. If you’ve been asked to provide a training for 20 participants, in 2 days, by yourself, the scope of what you can accomplish will be far more limited than if you’ve been asked to provide a training for 12 participants, over 4 days, with a co-trainer. We do a massive disservice to the people we support as trainers if we are not prepared to be realistic about our own capabilities - this is particularly true in the preparation stage before a workshop. Setting expectations for organizers and participants is possibly only after accepting the first set of expectations you need to have in place - what you can reasonably expect yourself to be able to do? Setting Expectations for Yourself
Accept your own limitations before managing the expectations of others. The task of putting yourself, your training participants, and (sometimes) training event organizers on the same page early on before an event can be a difficult one - this resource contains some helpful approaches for facilitating those discussions. Setting Expectations For Participants, Organizers, and YourselfĬredits DJ, Nick Sera-Leyva Last Updated 2016-03 Setting Expectations for Participants, Organizers, and Yourself.Safer Communication: PGP/GPG Email Encryption.Safer Browsing - Identity Protection and Privacy.Safer Browsing - Anonymity and Circumvention.Digital Security: Motivations, Resistances and Barriers.How To: Using the LevelUp Trainers' Curriculum.Building your Own Emotional Resilience as a Security Trainer.Stress and Traumatic Stress Reactions in Security Training.Raising and Lowering the Pressure in a Group.Psychosocial Underpinnings of Security Training.Step 4 - Communications and Content Planning.
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How To Handle Surprises During Training.Resources for the global digital safety training community.